TERMS & CONDITIONS
Welcome to Lustra Skin. These terms and conditions govern your use of our website and the purchase of products from our online store. By using our website, you agree to these terms in full. If you disagree with any part of these terms, you must not use our website.
1. Company Information
This website is operated by Lustra Skin. References to "we", "us", and "our" refer to Lustra Skin throughout the site and these terms.
2. Website Use
You may use this website for lawful purposes only. You must not misuse this website in any way, including committing or encouraging a criminal offense, transmitting or distributing viruses, or attempting to affect the performance or functionality of this website.
3. Products and Descriptions
We aim to ensure that all details, descriptions, and prices of products are accurate. However, errors may occur. We reserve the right to correct any errors and to update information at any time without prior notice.
4. Orders and Payments
All orders placed are subject to availability and acceptance. We reserve the right to refuse or cancel any order at our discretion. Payments must be made at the time of ordering using approved payment methods.
5. Delivery
Delivery times provided are estimates and not guaranteed. We are not responsible for delays caused by external factors such as courier issues or customs delays.
6. Returns and Refunds
If you are not satisfied with your purchase, you may request a return or refund within 14 days of receiving your order. Products must be unused and in original packaging. For hygiene reasons, opened skincare items cannot be returned.
7. Intellectual Property
All content on this website, including images, text, logos, and design, is the property of Lustra Skin and protected by copyright laws. You may not reproduce, copy, or use any part of this website without our written permission.
8. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy. By using this site, you consent to such processing and confirm that all data provided by you is accurate.
9. Promotions and Discounts
From time to time, we may offer promotional codes or discounts. These are subject to availability and may be withdrawn at any time. Promotions cannot be combined unless explicitly stated.
10. Limitation of Liability
We are not liable for any direct, indirect, or consequential loss or damage arising from your use of our website or the products sold. Our liability is limited to the value of the product purchased.
11. Third-Party Links
This site may contain links to third-party websites. We are not responsible for the content or accuracy of any third-party websites and disclaim all liability for them.
12. Changes to Terms
We may update these Terms and Conditions at any time. It is your responsibility to check this page periodically to be aware of any changes. Continued use of the website after changes will be considered as your acceptance of those changes.
13. Governing Law
These terms are governed by and construed in accordance with the laws of your country of residence. Any disputes will be subject to the exclusive jurisdiction of the courts of that country.
14. Contact Information
For any questions or concerns about these Terms and Conditions, please contact us at support@lustraskin.com.